ctm IT Support
This site is for existing contract customers only. For more information on our range of services, please see www.ctm-it.com.

Dashboards

Unlock the data behind our service.

Benefits include:

  • Easy to use, high impact, dashboards provide easy to read data all in one place
  • Same Day Resolution Rate and Service Level Agreement adherence side-by-side
  • Call rate and call rate trends updated daily
  • Call priority, issues per day and issues per hour are all easily seen
  • Track individual keywords providing personal insight into who is asking for what and when
  • Data visualisation, keyword analysis cloud
  • Issue list showing all the key information from the last six months
  • View recent bills, statement of account
  • Click through to view secure invoices online

Secure login required. If you don't have a login, please contact us for details.

New Support Request?

Raise a new support request for our technicians now with our quick and simple online form.

Raise New Support Request

Remote Support

Join a remote control session setup by our technicians and allow us to remotely connect to your computer.

Join Remote Support Session
Contact Us

0330 500 1215