Unlock the data behind our service.
- Easy to use, high impact, dashboards provide easy to read data all in one place
- Same Day Resolution Rate and Service Level Agreement adherence side-by-side
- Call rate and call rate trends updated daily
- Call priority, issues per day and issues per hour are all easily seen
- Track individual keywords providing personal insight into who is asking for what and when
- Data visualisation, keyword analysis cloud
- Issue list showing all the key information from the last six months
- View recent bills, statement of account
- Click through to view secure invoices online
Secure login required. If you don't have a login, please contact us for details.